U.K. Airlines Scrutinized Over Seat Fees
- Fliers spend as much as $550 million a year on allocated seats
- Regulator to review if U.K. charges are ‘fair and transparent’
Photographer: Luke MacGregor/Bloomberg
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U.K. airlines’ practice of charging for assigned seats is being scrutinized by regulators amid concerns the policy -- which adds as much as 390 million pounds ($550 million) to ticket prices a year -- is confusing.
An increase in the number of complaints by passengers traveling in groups who are forced to pay to sit together has prompted an examination of “whether consumers are being treated fairly, and whether pricing policies are transparent,” the U.K. Civil Aviation Authority said Saturday in a statement.