United Halts Pet-Hauling Service After Dog Death, Bungles
- New rules under consideration for the cargo compartment
- Company is reconsidering which breeds it’s willing to carry
Photographer: Aaron M. Sprecher/Bloomberg
This article is for subscribers only.
United Continental Holdings Inc. won’t take new reservations for its animal-transport service after drawing worldwide scorn in recent weeks for the death of a dog and other blunders in handling pets.
The airline will review the procedures for its PetSafe program until May 1, including which breeds of dogs it will accept, according to a statement Tuesday. During that time, the carrier will honor existing reservations without accepting new ones for the service, which is for animals traveling in the cargo hold.